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Shipping & Returns

Shipping

All domestic orders are shipped via USPS from our US based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.

US
Delivery Timeframe Cost
Standard
under $42
3-8
Business Days
$10.00

Standard
over $42
3-8
Business Days
FREE




Shop Local

Local international sites are also available, where we ship locally from our UK, Europe and Australia dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Behind the hustle: Inside beauty expert Alessandra Steinherr’s basic skincare routine
Nov 22, 20212 min read

Behind the hustle: Inside beauty expert Alessandra Steinherr’s basic skincare routine

Messy, modern living demands uncomplicated, effective beauty that works as hard as you do. In an industry enthralled with trends and instant-gratification, there’s few trusted solutions that go the distance – and Vida Glow is committed to shining a light on these skin heroes. This is Behind The Hustle with real women and their science-backed ingestible beauty regimens.

Behind Alex Steinherr’s enviable beauty archives and plump cheeks lies an unmatched knowledge – and passion – for skincare. And she’s committed to sharing her expert eye with the world.

While curating the beauty pages of one of the UK’s biggest fashion and beauty magazines for over a decade, Alex was one of the first beauty editors to take to social media. Between her signature #SundayFacials and #AskAlex sessions, Alex prides herself on breaking-down the finer details of beauty – presenting easy-to-adopt skincare solutions that work.

Decoding skincare actives and tapping the expertise of beauty insiders from the world’s iconic brands, Alex is respected for her empowering, education-first approach – for everyday routines and real results.

And in following the science of youthful skin, “an effective skincare routine is as much about nourishing your skin from within as it is from without,” says Alex.

“I’ve started using Vida Glow every morning to help support my beauty regime for an ‘inside out’ approach.”

Applying her journalistic curiosity to the science of ingestible beauty, Alex explains; “the hydrolysed collagen peptide powder has such a low molecular weight that it can be effectively absorbed by the body and be put to good use.”

“Vida Glow might just be the highest-quality hydrolysed collagen supplement around,” continues Steinherr, adding: “derived from marine sources, it’s clinically-backed to be more bioavailable than regular sources of collagen.”

For Alex, her ingestible beauty routine begins with a daily sachet of Pineapple Natural Marine Collagen. “I keep my Vida Glow next to my skincare on my sink, so it becomes part of my beauty routine.” This clinically proven step stimulates collagen and elastin as it naturally declines with age – for firm skin, strong nails and high-shine hair.

By suppling the body with essential peptides and amino acids for collagen production, marine collagen treats signs of ageing at skin’s dermis layer. With Vida Glow’s bioavailable formula, “it is said to improve skin tone and texture, plump fine lines and improve overall hair and nail health,” says Alex.

Working in tandem with her suite of skincare, Vida Glow’s Natural Marine Collagen supports Alex Steinherr’s glowing complexion from deep within – and sets efficacious new standard for skincare, inside and out. 

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