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Shipping & Returns

Shipping

All domestic orders are shipped via USPS from our US based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.

US
Delivery Timeframe Cost
Standard
under $42
3-8
Business Days
$10.00

Standard
over $42
3-8
Business Days
FREE




Shop Local

Local international sites are also available, where we ship locally from our UK, Europe and Australia dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Everything You Need to Know About Comedonal Acne
beautyJul 5, 20233 min read

Everything You Need to Know About Comedonal Acne

 

Whether you have closed comedones or open comedones, there's a treatment suitable for you. Learn everything you need to know about comedonal acne today with Vida Glow’s Senior Research Scientist and Product Formulator, Lauren Dewsbury.

What are comedones?

Comedones are small, clogged hair follicles or pores on the surface of the skin. They can manifest in two main forms: closed comedones and open comedones. Closed comedones, commonly known as whiteheads, appear as small flesh-coloured or white bumps on the skin's surface. On the other hand, open comedones, often referred to as blackheads, are similar bumps with an open pore, giving them a darker appearance.

What is comedonal acne?

Comedonal acne is characterised by the presence of both open and closed comedones on the skin. It tends to be more on the milder side relative to big inflamed nodular pimples.

Closed Comedones

Closed comedones, or whiteheads as they’re usually called, form when a pore becomes clogged with oil, dead skin cells, and bacteria. These trapped substances block the follicle, causing a small bump with a closed pore. Closed comedones can be difficult to extract manually, and incorrect extraction can lead to inflammation and even potential scarring.

Open Comedones

Open comedones, or blackheads, are like closed comedones but they have an open pore. Interestingly, the dark colour of blackheads is not caused by dirt, but the result of the oil and debris trapped within the pore oxidising and changing colour. While open comedones are typically easier to extract, be gentle or have your beauty therapist do this for you to prevent further skin damage.

What causes comedonal acne?

There are a host of factors that can contribute to the development of comedonal acne. Excess oil production, hormonal fluctuations, our genetics, and the use of certain medications can increase the likelihood of comedone formation. Additionally, the presence of sebaceous filaments, which are naturally occurring structures that shuttle oil from the glands up to the skin's surface, can further contribute to the formation of comedonal acne.

Comedones Treatment

Ok, let’s discuss treatment. Approaches to comedonal acne treatment can vary and typically involve a combination of skincare practices and clinical interventions. Here are some of the most common treatment options:

Comedones Extraction

Manual comedone extraction by a dermatologist or aesthetician can effectively remove both closed and open comedones without causing any skin damage.

Topical Treatment

Over the counter or prescription topicals containing actives like retinoids, salicylic acid, or benzoyl peroxide can help to unclog pores, reduce comedone formation and clear the skin. Gentle cleansing with mild, non-comedogenic products, regular exfoliation to remove dead skin cells, using clay masks to absorb excess oil, and incorporating astringent ingredients like tea tree oil or witch hazel into your skincare routine is also very beneficial.

Medication

In some cases, medications like the oral contraceptive pill or retinoids may be prescribed to manage comedonal acne in more severe or chronic presentations.

Clinical Treatments

In-clinic treatments like chemical peels, LED therapy or microdermabrasion can help to improve skin texture and reduce comedone formation.

Natural Remedies

Scientific evidence for more natural approaches to comedonal acne treatment is a fast-growing space and we are learning more about how our internal health affects our skin. The gut-skin connection describes the bidirectional link between the gut and our skin. Poor gut health can lead to acne and other inflammatory skin conditions, so nourishing gut flora with specific probiotic strains like Lactobacillus rhamnosus and balancing the gut microbiome is key. Other actives like zinc, vitamin A, and omega-3 fatty acids have also been shown in clinical research to reduce the symptoms and severity of comedonal acne.

Acne isn’t a one-fits-all approach – our skin’s biology is unique and should be treated as such. But if you’re struggling with acne symptoms like comedonal acne, there are still several methods you can implement to help improve your skin’s health and clarity. With the right research, routine and professional guidance you can find a solution right for your skin’s needs.

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