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Shipping & Returns

Shipping

All domestic orders are shipped via USPS from our US based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.

US
Delivery Timeframe Cost
Standard
under $42
3-8
Business Days
$10.00

Standard
over $42
3-8
Business Days
FREE




Shop Local

Local international sites are also available, where we ship locally from our UK, Europe and Australia dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

How to Choose the Right Collagen Supplement
marine collagenSep 9, 20242 min read

How to Choose the Right Collagen Supplement

Our growing range of Daily Essentials introduces our most innovative collagen complex yet with a sachet to suit every skin goal and lifestyle. So, how do you choose the best collagen supplement for you?

We’ve answered our most commonly asked questions and provided a VG cheat sheet to help you determine which of our three hero collagen products is best suited to become your daily essential for smooth, glowing skin, healthier hair and strong nails.

Powder vs Liquid Collagen

When choosing between powder and liquid collagen supplements, consider your lifestyle and preferences. Powdered collagen is a great option if you prefer a tasteless supplement that can be easily mixed into any drink, whether it's your morning coffee, smoothie or a glass of water. It offers complete flexibility.

Liquid collagen is ideal for supplementation on the go. Its liquid form has the same efficacy as powdered supplement, just in a delicious tasting tear and sip sachet that you can keep in your handbag, at your desk or as a travel essential. It’s an easy way to incorporate collagen into your routine with the need to mix or measure.

How much collagen should I be taking?

Your daily dose can be customised to suit your skin concerns, goals and the Vida Glow marine collagen option you choose. Clinical studies support doses from 2.5g to 5g of hydrolysed marine collagen daily and indicate 9g daily is the maximum dosage beneficial to the body.

If you’re new to collagen, seeing the early signs of ageing or taking a preventative approach, you may want to start with one sachet of Natural Marine Collagen daily. To level up your results, you can increase to two sachets daily. Collagen Liquid Advance offers a double dose in a ready-to-drink format if you prefer the convenience of supplementing on the go.

For advanced ageing concerns, Pro Collagen+ delivers faster, deeper results. It is a powerful anti-aging ingestible complex harnessing new technology in tripeptide collagen for increased bioavailability and faster results. Targeting deeper lines and wrinkles, skin hydration and elasticity for those more mature ageing concerns across skin. Studies have shown results in as little as three weeks taking only one sachet daily.

Should I upgrade to Pro Collagen+?

If looking at our collagen range, consider the below when determining which formula is right for you:

Natural Marine Collagen: For the consumer who is new to collagen consumption or just starting to see early signs of skin ageing.

Collagen Liquid Advance: For the busy, time-poor consumer who wants an easy and efficient collagen routine. Double the dose of Natural Marine Collagen and can be consumed straight from the sachet, on-the-go.

Pro Collagen+: Our most superior collagen complex for the consumer experiencing advanced signs of skin ageing, including deep lines and wrinkles.

The Vida Glow Cheat Sheet

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