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Shipping & Returns

Shipping

All domestic orders are shipped via USPS from our US based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.

US
Delivery Timeframe Cost
Standard
under $42
3-8
Business Days
$10.00

Standard
over $42
3-8
Business Days
FREE




Shop Local

Local international sites are also available, where we ship locally from our UK, Europe and Australia dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Expert touch: Melanie Grant’s guide to skin health, inside and out
Jun 2, 20223 min read

Expert touch: Melanie Grant’s guide to skin health, inside and out

If skin health isn’t a beauty philosophy you’re familiar with, let one of the world’s most renowned skin experts, Melanie Grant, explain.

Grant’s practice cares for skin with next-gen formulas, tailored treatments and a holistic approach to skin health. The result is a bright and even complexion with a streamlined treatment regimen that repairs and optimises – rather than compromises – skin. And with a devoted celebrity clientele across Sydney, Melbourne, Los Angeles and Paris, Grant has turned radiant skin into an art form.

Here, Melanie Grant guides us through her bidirectional routine to achieve her signature glow and protect skin health long-term.

Create a resilient foundation with collagen supplementation 

If you’re considering collagen supplementation, Grant says it’s a no-brainer. “Collagen is the most abundant protein in the human body,” says Grant. “It makes up our skin, bones, muscles and tendons. It holds everything together, forming a scaffold to provide strength and structure.” But from around the age of 25, our natural collagen reserves and production begin to decline.

“Supplementation is a no-brainer to firm, plump and hydrate my skin. The results speak for themselves,” Melanie adds.

When recommending ingestible beauty Grant looks for high-quality and clinically proven formulas. “I always search for products that are proven, potent and high performance without fillers or additives,” shares Grant. “Vida Glow is a great example of this, with low molecular weight collagen peptides for higher bioavailability, and therefore efficacy.”

In Grant’s Natural Marine Collagen experience, “expect your skin to feel plumper, firmer and more hydrated. Hair grows faster and nails become stronger.”

Keep skincare simple and gentle

Instead of a complicated routine, Melanie advocates for pared-back and soothing skincare. To protect skin’s hydration and minimise irritation, “avoid stripping, foaming and alcohol-based formulas and instead focus on anti-inflammatory products that contain vitamin B, vitamin E and niacinamide.”

And “keeping the skin clean and hydrated goes a long way. I love ingredients like hyaluronic acid and vitamin C for plumping the complexion and promoting radiance.”

And don't overthink it, shares Grant. “Keep your skin clean and hydrated. Follow a simple but strategic regimen – choose a handful of products that are specific to your unique skin concerns.

A great regimen needn't be complicated, it’s more about choosing the right products that will work hard for you and then maintaining consistency to yield long-lasting results.”

 

Make a commitment

To see results from your skincare routine, consistency is everything,” says Grant. And our beauty philosophy is no different.

“When it comes to keeping your cells turning over, promoting collagen and elastin, and keeping the pores clean and free of toxins, it’s really important to keep to a routine – even if it’s a simple one.”

This goes for ingestible beauty routines, too. “Ingestible collagen is a commitment. For true and lasting results, you must take it each and every day.” As for Melanie’s daily supplementation routine, she opts for a daily sachet of Vida Glow’s Natural Marine Collagen Original in her morning smoothie – or coffee or water on-the-go – to support her skin from within.

Courtesy of her curated, bidirectional skincare protocol, Melanie Grant has become synonymous with naturally radiant skin. All it takes is a little restraint and one daily routine.

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