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Shipping & Returns

Shipping

All domestic orders are shipped via USPS from our US based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.

US
Delivery Timeframe Cost
Standard
under $42
3-8
Business Days
$10.00

Standard
over $42
3-8
Business Days
FREE




Shop Local

Local international sites are also available, where we ship locally from our UK, Europe and Australia dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

WATCH: Irina Shayk’s collagen must-have for firm, youthful skin
May 13, 20223 min read

WATCH: Irina Shayk’s collagen must-have for firm, youthful skin

No matter our skin concerns, we’re always seeking a plump, healthy complexion. But modern-day supermodel and actress Irina Shayk takes her glow to a new level. So we’re taking notes on her skincare routine, step by step.

With naturally dry skin, long-haul travel and a busy schedule, Irina’s skincare prioritises hydration. Every night, Irina applies rejuvenating serums and slather of moisturiser – twice – and even sleeps with a humidifier on overnight.

But her routine doesn’t stop there. Irina’s skin care goes deeper with a daily dose of Vida Glow’s Natural Marine Collagen. “What I really love to do to keep my skin young and wrinkle-free is my favourite Vida Glow collagen,” shares Irina. “It comes in different flavours – personally I love Blueberry.”

In easy, convenient sachets, our Irina’s daily dose of collagen seamlessly fits into her night-time routine. “You open the sachet, you put it in a glass with water and then you mix it,” explains Irina. And she’s whole-heartedly embracing her new routine. “I drink it from the straw because it feels like you’re having a cocktail before you go to bed,” admits Irina. “Usually, I’m pretty bad with taking vitamins, but this powder tastes really good.”

WATCH: Irina’s ‘Go To Bed With Me’ routine with Harper’s Bazaar. 

 

 

Curious to find out more about the supermodel-approved collagen supplement? Keep reading to discover the anti-ageing benefits of our Natural Marine Collagen.

What is collagen?

Collagen is the body’s most abundant protein. It’s naturally present deep in the skin’s dermis. Not only does collagen give our skin it’s plump and firm texture, but it supports the structure of hair and nails too.

Why should I take a collagen supplement?

With the natural ageing process, our collagen production slows and starts to deplete from around the age of 25. This is when we begin to notice fine lines, slow-growing hair and weak nails.

What is marine collagen powder?

Our marine collagen is collagen peptides extracted from responsibility-farmed fish. Vida Glow’s collagen is broken-down, so the fine powder is effectively and efficiently absorbed by the body. Once in the bloodstream, marine collagen peptides can travel to the dermis and stimulate collagen production.

What are the benefits of collagen?

By stimulating collagen production, Natural Marine Collagen promotes youthful skin, hair and nails – with clinically proven benefits in weeks.

And our marine collagen isn’t just enjoyable to supplement, one daily sachet delivers real results. Marine collagen is clinically proven to improve the appearance of wrinkles by 60% and increase skin hydration by 68% (1). Collagen supplementation also creates an optimal environment for strong, healthy hair and nails.

How do you take Vida Glow?

Natural Marine Collagen is available in easy-to-supplement sachets.

To make sure you never skip a day, keep sachets at your desk or in handbag for collagen-boosted hydration, whenever you need it. Or keep a box of Natural Marine Collagen on your skincare shelf like Irina. 

What does Vida Glow taste like?

Natural Marine Collagen Original is flavourless and tasteless, while our fruit flavours are naturally sweet. Vida Glow’s marine collagen is even heat stable. So you can supplement collagen in chilled or hot drinks – without effecting its efficacy.

For supplementation inspiration, try our Natural Marine Collagen in Mango or Peach in chilled water, Blueberry to sweeten green teas and Original in your morning coffee.

How do I add collagen to my routine?

Start your ingestible beauty routine with one daily sachet. Our on-the-go collagen sachets can be taken whenever, wherever – so find a time and flavour that works for you.

When you’re seeing the first signs of ageing, one sachet a day supports the natural ageing process and healthy skin, hair and nails. Establish your new routine, then try increasing your daily dose to two or three sachets for enhanced results.

As a clinically proven marine collagen, Vida Glow is Irina Shayk’s essential for firm, plump skin.

To experience the visible results of collagen supplementation in weeks, add Natural Marine Collagen to your skincare routine.

1 Duteil, L., Roussel, C., Bruno-Bonnet, C., Lacour, J. Effect of Low Dose Type I Fish Collagen Peptides Combined or not with Silicon on Skin Aging Signs in Mature Women. JOJ Case Stud. 2018; 6(4): 555692. DOI: 10.19080/JOJCS.2018.06.555692

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