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Shipping & Returns

Shipping

All domestic orders are shipped via USPS from our US based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.

US
Delivery Timeframe Cost
Standard
under $42
3-8
Business Days
$10.00

Standard
over $42
3-8
Business Days
FREE




Shop Local

Local international sites are also available, where we ship locally from our UK, Europe and Australia dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK, EU & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Are there side effects of taking collagen?
Jul 10, 20223 min read

Are there side effects of taking collagen?

 

Collagen is our multi-benefit solution for firm skin, thick hair and strong nails – but like any new addition to your routine, it’s important to familiarise yourself with potential side effects.

Much of our VG community find marine collagen universally beneficial and easy to take. And, we pride ourselves on our science-backed formula and >high safety and quality standards. We work closely with our technical team and manufactures to deliver an enjoyable and efficacious ingestible beauty experience.

If you’re concerned about the side effects of collagen supplementation, this is what to expect – and what not to expect – when you start taking Natural Marine Collagen.

What are the side effects of taking collagen? 

Collagen supplementation is well-studied and well tolerated. It’s perfectly safe for daily consumption. There are a few mild and rare side effects to be conscious of. If you stay within Vida Glow’s daily recommended dosage – between one and three three-gram serves – a reaction is unlikely and should dissipate after discontinuing supplementation.

Can collagen cause acne? 

Acne is not a commonly reported side effect of Natural Marine Collagen.

While marine collagen supplementation stimulates collagen for anti-ageing benefits, it also supports skin health by improving hydration, regeneration and elasticity. Skin feels plump and balanced, and some of our community even see an improvement in the texture of their skin.

We understand acne can be emotional and frustrating. So it’s best to speak with a medical professional if you’re concerned about your acne – and how your skin might react to marine collagen supplementation.

Does collagen make you gain weight?

Collagen supplementation shouldn’t make you gain weight. Collagen is a protein peptide, so you might experience a decreased appetite during supplementation.

If you’d like to learn more about the nutritional information of Vida Glow’s flavoured sachets, visit the webpage of your desired flavour and scroll down to our ‘Active Ingredients’ section or get in touch at hello@vidaglow.com for further information.

Do collagen supplements interact with medications?

Collagen supplements aren’t known to interact with medications.

To learn more about how collagen may interact with your skincare routine, medication and health concerns, we recommend speaking to a health professional before beginning supplementation.

Can collagen cause stomach upset?

Collagen supplementation is well tolerated – but may cause an upset stomach in some.

If you supplement beyond the recommended dosage of 10 grams a day, you could experience temporary gastrointestinal upset. 

Does collagen have an aftertaste?

For those who are new to supplementation or have a sensitive palate, you may notice a slight aftertaste or smell for 30 minutes after supplementation.

If that’s the case, we suggest stirring Vida Glow into a flavoured drink – like a juice, tea or coffee – or trying one of our fruity sachets in still water for naturally sweet supplementation.

Can you be allergic to collagen?

Yes – one abnormal response is hypersensitivity or a skin rash.

Unless you’re allergic to fish, this reaction isn’t serious and should subside after stopping supplementation. If these symptoms persist, please seek advice and treatment from a medical professional.

As a pure and potent peptide powder, collagen is safe to supplement. While possible, the side effects of collagen are uncommon and mild. So healthy individuals with no known allergies to fish should experience safe and effective supplementation with Natural Marine Collagen.

 

If you decide to try collagen, start with one daily serve. See how your skin and body adjust to your new routine and gradually increase your intake to two or three serves for enhanced results. And after 12 weeks, you should expect naturally firmer skin, stronger nails and thicker hair

Ready to learn more about Natural Marine Collagen? Find everything you need to know about your new marine collagen routine here.

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